Terms of Use
Please read these short terms before using this site or calling the dispatch line.
General information only
The articles and pages on this site are general information about water damage and mold. They are not legal, insurance, engineering or medical advice. For insurance questions, check your policy and ask your insurer. For health questions, ask a physician.
Emergencies
If there is a fire, an electrical hazard, a gas smell or a threat to life, call 911 first. The dispatch line is not a substitute for emergency services.
How the service works
Dispatch connects callers with licensed and insured restoration professionals. Scope and price are explained before work starts, and the agreement for work is between you and the professional who performs it. Response times depend on crew availability, and no arrival time is promised.
Call recording
Calls to our line may be recorded for quality and training purposes.
Changes
We may update these terms from time to time. The version on this page is the current one.